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How Android Version 11 Can Help Businesses Upscale Customer Experience

There’s no denying that the tech industry is changing rapidly. Every day, there’s a new technological advancement that gets launched into the market. The latest software version of Android has hit the market and it brings a host of fascinating features for users to enjoy. Android version 11 comes with several exciting new features such as improved privacy and security, better messaging apps, chat bubbles, smoother connectivity and much more.

Android 11 is the latest version of Google’s mobile operating system, following Android 10. It was released on September 8, 2020, and it’s expected to be available on all Pixel devices by the end of 2020. The latest version of Android — Android 11 — comes with several new features and improvements designed to enhance user experience. This operating system is also expected to make a significant impact on businesses and customers alike.

How Android Version 11 Can Help Businesses Upscale Customer Experience

Android 11 is the latest operating system from Google. Android version 11 offers new features to make people’s lives easier and safer. In this article, we look at how the new features can help businesses uplift customer experience. 

So, let’s take a look at some of these features to understand how they can help businesses upscale customer experience.

Better Privacy And Security

The most prominent feature introduced by Android 11 is its enhanced privacy and security options. Users can now grant apps permission to grant access to specific data only when the app is open. The users also get a one-time permission option for microphone, camera and location permissions. This means that users do not have to worry about leaving their phones unlocked or in someone else’s hands.

Chat Bubbles

This is a cool new feature introduced by Google in Android version 11 where you can open different chat apps in floating bubbles on your screen while multitasking on other apps simultaneously. This makes chatting much easier and faster as you don’t have to reply to every text message individually while working on something else – just reply from the bubbles! These allow you to multitask without switching between apps. For example, if you’re chatting on WhatsApp while reading an email, you’ll see a small chat bubble on top of the email app displaying the WhatsApp chat window.

You can easily reply to the message without leaving the email app. This will help businesses to improve employee productivity as well as respond to customer queries faster. Some of the messaging apps like Facebook Messenger and WhatsApp use Chat Heads bubbles that float on top of any screen you’re in, which makes it easy for users to keep up with conversations while browsing other content on the phone. Now, Android 11 will allow all messaging apps to use Bubbles, which will make it easier for businesses to interact with customers in real-time.

A dedicated screen for conversations

With the new version, it’s possible to have a dedicated screen for your conversations. It allows you to access all your conversations across different apps in one place. It’s possible to chat with family members, friends and colleagues while keeping engagement with other apps.

In the past, it was not possible to chat with someone while doing something else on your phone, but things have changed now because apps can coexist alongside each other thanks to the separate screen feature.

Enhanced security and privacy

Android version 11 improves how you control your access to sensitive data such as location and camera by integrating permissions into a single system for better security and privacy. For example, if an app doesn’t need permission after use, it won’t be able to access your location or microphone anymore. It’s possible also to grant more control over app background activity using new features such as one-time permissions and auto-reset permissions in Android 11.

Conversations menu

Google has added a dedicated conversations menu that can be accessed easily by swiping down from the top. The menu includes all ongoing chats and conversations. You can access all your recent chats and conversations through this menu. This feature helps users to find their conversations quickly without going through the entire list of notifications. So, if you want to get the best response from your customers, your business app must include this feature. This feature allows you to prioritize conversations in messaging apps by tagging them as Conversations in the notifications area. This ensures that the messages you receive from your friends and family won’t get lost in the sea of notifications from other apps. This will help businesses to interact with their customers in a more timely manner.

Android 11, which is the latest version of Google’s Android platform, is designed to give users more control and flexibility over how they receive updates. The updates are delivered directly to your smartphone and not through the Android Apps Development Service provider. This means the user has full access to the latest features right away.

Android version 11 also provides developers with greater flexibility for their devices. Developers can now provide a unique experience for each of their customers by designing apps that work across a wide range of devices.

Media Controls

As the name suggests, this feature allows you to control all your media playback from a single location—the Quick Settings panel. Previously, mobile operators would decide when an update would be rolled out. Since it was dependent on the operator, it would take a while for consumers to get the new software. This led to frustration and confusion. In some cases, handsets were sold with outdated software because manufacturers didn’t want to wait for network carriers to allow new updates.

Chat history

Businesses can now back up their chat history from messaging apps like WhatsApp and restore them on any Android device running Android 11.

Google’s latest smartphone operating system, Android 11, is rolling out to Pixel phones, and will soon be available on many other handsets. The new features are aimed at making it even easier to use your phone and make you more productive.

Android 11 includes most of the features in Android 10, as well as a few extras, such as more home screen customization options and a built-in screen recorder. Among the most important changes are the improved privacy settings and better support for chats. The new OS version also has a couple of features for businesses that can help you manage your mobile devices, apps and data.

Wrapping up

Today, the Android App (OS) is the most popular mobile operating system in the world and runs on over 2.5 billion devices — including smartphones, tablets, smart TVs, watches and cars. Android’s market share has also grown steadily over the years, consistently outstripping iOS as its main rival.

In light of this overwhelming success, it’s no wonder that businesses are increasingly looking to develop apps for Android devices — especially when you consider that there are now more active Android users in the US than there are citizens!

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